[Resolved] HDFC Bank — Obtained message of amount credited/reversed but not reflected in account balance

[Resolved] HDFC Bank — Obtained message of amount credited/reversed but not reflected in account balance

P prajwbhat Aug 13, 2020

I cancelled a flipkart order for sum of Rs 6649 / - . I got a message for HDFC saying, "Rs 6649 has been credited/reversed by Flipkart Payme for card ending 1190 . I do not see this amount being credited to my account. Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 13, 2020

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance