[Resolved] HDFC Bank — one assist cancellation is done... but refund not received.

Teja Pati

Jul 24, 2020

Address: Nagamallithota junction,kakinada.AP..533005

Hello.. Gud morning.. This is pati srikrishna.. One of the hdfc credit card holder... Xxxxxxxxxx0767 credit card no..in previous day's i request to do the cancellation of one assist membership and refund my money.. After request 2to 3 days i have a message i. E, your request is processed and cancellation of one asist membership is done... I'm still waiting for refund.. My refund is not received yet.. Because today i have one message i. E, hdfc credit card bill generation message.. I'm not paid that amount.. Because the bill amount of credit card is charged by one asist membership.. So plz kindly accept my request and as early as possible plz refund my money..
Thank you..

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Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 24, 2020

Updated by Teja Pati Hello..gud morning..this is pati srikrishna..one of the hdfc credit card holder...XXXXXXXXXX0767 credit card no..in previous day's i request to do the cancellation of one assist membership and refund my money..after request 2to 3 days I have a message i.e, your request is processed and cancellation of one asist membership is done...I'm still waiting for refund..my refund is not received yet.. because today I have one message i.e, hdfc credit card bill generation message..I'm not paid that amount.. because the bill amount of credit card is charged by one asist membership..so plz kindly accept my request and as early as possible plz refund my money..
Thank you..

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Jul 24, 2020

Dear Pati Srikrishna,
We regret the inconvenience caused. And shall surely assist you with the refund but kindly share your Membership Details and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps so that we can initiate the cancellation and refund the amount- Nitesh, Team OneAssist.