[Resolved] HDFC Bank — one assist membership cancellation

Wifi

from Gudivada, Andhra Pradesh

Nov 14, 2017

Address: Karimnagar, Andhra Pradesh, 505468

Website: Indian consumer complaints

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 5413 without my concern on date:04/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 1353577
Name :- angirka sampath rao
Credit card number ending :- 5413

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Dec 15, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 15, 2017

Dear Sampath,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.