HDFC Bank — one assist membership plan activated with my intimation.

Address: Pune, Maharashtra, 411027

Website: OneAssist

Hi, this is tanuja dhale. I am holding hdfc credit card ending with 4417. I have been charged 1299/- for one assist membership without my opinion on 17 november 2017. I dont need that one assist membership qt all. I have called one assist and spoke to one of your oneassist executive (Via phone call) told me that i will get the refund of rs.499 out of rs.1299. And really this is unfair and availing oneassist membership is clearly on my own opinion.
First of all deducting my rs.1299 is purely illegal even i have not made any request. I din't respond to your message/call/mail please don't deduct any amount from my credit card. They are not doing it in a professional way and hdfc bank is encouraging these activities is the worst part.