[Resolved] HDFC Bank — one assist mfee of rs.1399

rajuthakor121

from Ahmedabad, Gujarat

Nov 24, 2017

Address: 382010

Hi
Without any consent from card holder, hdfc deducted money for plan activation.

I did not get any call to renewal/activate this one assist membership. But the one assist mfee of rs.1399 is automatically debited from my hdfc credit card (Ended with 7968) on 22-nov 17. Also, on 22-nov 17 one credit entry is shown as dial an emi (Smart emi) of rs.1399.

Plz refund my money and deactivate this one assist membership..

Regards;
Raju thakor
[protected]

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Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Nov 27, 2017

Dear Raju,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Brijesh

Team OneAssist.