[Resolved] HDFC Bank — one assist plan

Indr@ni

Oct 5, 2017

Website: www.oneassist.in

I am indrani bhattacharyya. My relationship is 1508392. I want this plan to be cancelled immediately and as i have not used any service so i want complete refund also. I was made to think by bank executive that this plan is mandatory. If i want to keep my card i have to take it. I am not interested in this anymore. Please cancel the plan and refund my money. Thanks.

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 05, 2017

Updated by Indr@ni Hi i am indrani bhattacharyya. My policy no is[protected]/1.

I want to cancel this policy and as i have not used any service of this. I am also applying for refund of my money. But when i am trying to cancel this, the site says no active policy of this no. I am not interested in this policy any more. I can't reach phone banking. Please check and cancel it immediately.

Related HDFC Bank reviews

View all 32756 HDFC Bank Reviews

Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 6, 2017

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2418834 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)