[Resolved]  HDFC Bank — one assist plan without consent

Sir,
I have received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan without my permission.. I called many time on 28th july to deactivate but they told me to call oneassist and resolve the problem. I called oneassist customer care who refused to deactivate. They hold hdfc staff responsible. Deactivate my plan soon and refund my amount.

Date of incident : 28th july 2017
Account number: xxxxxxxxxx085
Oneassist relationship number : 2449265
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Jun 17, 2018
Complaint marked as Resolved 
The complaint was resolved after many phone calls to customer care of one assist. The plan comes activated with new HDfc credit card by default. It's a bad decision of hdfc management.
HDFC Bank customer support has been notified about the posted complaint.
Jul 30, 2017
Updated by aslamkhandr
Once again HDFC has sent me a message informing me that they converted the OneAssist subscription amount into EMI, without my consent.
I want this OneAssist cancelled and money back to my card.
Please do the needful.
 
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