[Resolved] HDFC Bank — oneassist membership renewal

[Resolved] HDFC Bank — oneassist membership renewal

A Ajaish89 May 14, 2020

Hdfc bank — one assist membership fee debited from credit card without any information This is ajaish singh from kanyakumari district. I did not get any call from your one assist executives to renew one assist membership but today i got a message from your bank that One assist membership fee has been debited on your card ending 5777. Membership will be processed and welcome kit dispatched shortly. Pls deactivate this membership and refund my money back. Why you people are forcefully activating this plan??? Pls resolve this issue. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint.
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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

May 14, 2020

Dear Ajaish Singh, we understand the frustration such a situation could cause. Please provide your registered contact number or membership id on this
link http://survey.webengage.com/ws/~1qq44ps and we shall look into this - Nitesh, Team OneAssist