[Resolved]  HDFC Bank — online google movie deduction not refunded yet

Address: 401105

Ac no. [protected]
Name. Rahul mahyavanshi
On 1st september i'm purchased online movie from google play store app of rs. 250.. My payment deducted but movie not showing me on my list so i try to contact google team & they give me answer that your order was cancelled due to privacy or first time transaction but your payment deducted from bank so bank will be refund shortly so please ensure me about payment..
I will give link of my payment details

Hi rahul,

Thanks for contacting google

Our records show that this order was canceled. You can confirm the details at https://payments.google.com/receipt/GPV.[protected]

Though this order has been canceled, the charge may still appear to be on your payment method's statement. That's just an authorization, and not an actual charge. It will be removed from your account in 1-14 days, depending on the payment method provider.

Thanks!
Michael
The google support team

Google google help center
© google inc., 1600 amphitheatre parkway, mountain view, ca 94043 usa google+ twitter
Was this information helpful?
No (0)
Yes (0)
Oct 21, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your mode of transaction, card/account details, date and time of the transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information