HDFC Bank — online transaction dispute

Address: Mumbai City, Maharashtra, 400070

Website: Chillr App

Hi, respected sir/madam

This is raju dyawa. The main reason for this complaint is, i had transfered amount of rupees 10000 to my dad account. Hdfc to vijaya bank.
Transaction id: [protected]. On 4th october 2017 10.30pm. Even i got the message stating inr 10, 000.00 dr to a/c no xx6021 towards upi-[protected]. Ifsc. Npci-pay[protected] upi payment chill valley 04-oct-2017. Your app showing transaction failed but the amount has been deducted from account balance, my dad account didn't get any balance.

So please kindly i request you to refund my amount of 10, 000 rupees as soon as possible.

Thanks & regards
Raju dyawa

Contact [protected].