[Resolved] HDFC Bank — OTP not coming to my registered phone number

Kalpagam Hari

Aug 30, 2020

Address: chennai, Mahalingapuram

Dear Sir

I have not been receiving OTP for online transactions to my registered mobile number. I used to receive the OTP about a month back but now it is not coming to my registered mobile number. It is extremely frustrating. I have tried calling the customer care number but no one is answering. My account is at Chennai, Mahalingapuram branch

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Aug 10, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2020

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance