HDFC Bank — outstanding balance on credit card

Address: New Alipore Kolkata

The total due amount - 61556 is unacceptable.

The outstanding should not be more than 20, 000 as all the emis were clear by march. The complaint is taking much longer than expected.

Bank did not share the statement after the completion of the relevant emis. Also, no major expense has been made after december 2019 but the outstanding amount keeps growing abnormally. I have been paying the minimum amount without any gap in payments.

I request a simple statement in excel format of all the payments and expenses made from the date i started using the credit card.

Also, i am looking for a refund for the amount of extra pay. Please correct my statement. I have attached the screenshot of the document as i am unable to add any statement.

Customer id; 62740316