[Resolved]  HDFC Bank — Over limit fees

Address: Agra, Uttar Pradesh, 28201

Phone rang and got a call from hdfc caller you have a loan offer of 12000/- @12%, I said ok . loan approved now the movie starts: he did not tell me that my card will go over limit by taking this loan...but my question is once my card limit is set how can he over limit it because once you use it outside at any retail outlet or online it will decline your transaction saying you have no limit left which is a good thing but only HDFC bank can do it withour telling the card holder by giving me loan by going over limit, now they charge 500/- over limit fees every month till i don't make complete payment...now the maths part 12000/- loan+1200/-interest on loan +6000 over limit fees +19200/- in one year...now i know why hdfc performing well in stock market...never the less i ll pay complete amount and surrender my card after using it for 9 years ...I ll say one word frauds in legal way...mohit [protected]
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May 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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