[Resolved] HDFC Bank — overlimit fee

[Resolved] HDFC Bank — overlimit fee

R Ravi Prakash Chanda from Pune, Maharashtra

Dear sir, With you reference that, my self ravi prakash chanda, my registered mobile no [[protected]] and my credit card number is ([[protected]]). There are no notifications form your side to me payment by card swaipe time. So i don't know that's limit is crossing, this time my card perfectly swaipe. But your office charges fine to me crossing the over limit. So, irequest you to reverse my over limit charges. I except for your positive response. Thanking you Was this information helpful? No (0) Yes (0)
Sep 6, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 04, 2018 HDFC Bank Customer Care's response Dear Customer, We observe from our records that, your card usage has exceeded the credit limit assigned to your credit card account and hence over limit fee was levied to your card. To explain it further, when the outstanding on your card account exceeds your assigned credit limit, an over-limit fee of 2.5% of the amount exceeded the limit subject to a minimum of Rs.500.00 plus GST would get levied. Being sensitized, we have reversed over limit fee of Rs.500.00 billed to your card account and this credit will reflect in your August 2018 statement, however, GST billed to your card account will remain payable by you. -Anay HDFC Bank Customer Assistance Aug 04, 2018 Updated by Ravi Prakash Chanda This is not fair, hdfc side se intimate Karna jaruri tha Custumber ko yadi mera over fee Wala amount remove nhi kiya gaya to mei in future mei kabhi b hdfc ke saat connect nhi houga or ab ko suggest karunga ki hdfc ka credit card use na kare Aug 04, 2018 Updated by Ravi Prakash Chanda Why I will be pay gst amount? This is not my fault
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