[Resolved] HDFC Bank — partial agent for banks

Deep2703

from Mumbai, Maharashtra

Aug 23, 2017

Address: Mumbai City, Maharashtra, 400607

Website: Cibil

I am asawari khandagale my loan has been foreclosed on january 2017. Till date it is showing active. It is not the responsibility of hdfc bank to close it and show zero account. They don't have mailed me no dues certificate yet. If they chase for emi why don't they do the same for closing account after foreclosure. It is not their responsibility. We are working don't have time to run for such small things. They are making our credit score poor. What cibil doing just posing the reports of banks not cross checking it??? It is working for banks to spoil credit score and harasse people like me.

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Sep 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 24, 2017

Updated by Deep2703 I visited bank for the same. They are saying I have to pay 640 rupees and close the account. Already all the charges have deducted from my account. This the only way of banks to extract money from customers making wrong entries in cibil.

Aug 24, 2017

Updated by Deep2703 Loan Account number 26663358

Verified Support

Aug 24, 2017

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience caused. Please mail us your complete issue at [protected]@hdfcbank.com along with your loan account details and contact details with ref ID- TTU[protected] in the subject line. Will revert to you.

-Bejoy
HDFC Bank Customer Assistance