[Resolved] HDFC Bank — Passbook request denied straightaway at Mg Road branch Bangalore

deathrace1987

from Gharaunda, Haryana

Jun 3, 2017

Address: 560001

I visited hdfc bank mg road branch office today and requested for a passbook i told them that i needed the same as address proof for my passport application.
But the lady at the counter straightaway rejected my request saying we have stopped providing passbook. I tried to convince but she kept on saying we can't provide you, we don't issue passbook anymore even.

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Jul 4, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 03, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, branch details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance