[Resolved] HDFC Bank — Passbook Updation Issue

Tubai333

from Balurghat, West Bengal

Jul 4, 2017

Address: Darjeeling, West Bengal, 734004

Dear Sir/Mam
I am visited my home branch (Nayabazar Branch Siliguri) from last month to till toady 8 times but i cant update my passbook due to customer service mam MRS. Sarmistha is not present at that moment every time or she is busy unable to update passbook. Same i was visit today she is not in branch and at that moment Ast. Branch Manager told me she was in outside due her medical issue and Ast. Branch Manager behaving with rudely and using abusive language in front of other customer and told me close the ac or transfer to other branch. Please check his behavior in Video footage 11.30a.m to 12.00 Ppm on 4th july 2017.

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Aug 5, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, branch details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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from Delhi, Delhi

Jul 4, 2017

My name is Vikas I have call many times in bank, call centre and send email to please send my card bill and sratment but no one send a complete answer aur bill .my use amount rs 28000/- I m submit rs 27000/-'but 24000/-'all ready stand .can anyone help me my bill pending 01/2017
Card no.[protected]
Mob.[protected]