[Resolved] HDFC Bank — Payment debited without OTP , through Net banking.

gurvi790

from Gurgaon, Haryana

Apr 17, 2017

Address: Jharsuguda, Odisha, 768201

Sir,
When is use netbanking my amount debited with out OTP
Actually I ordered one item through Amazon yesterday, at the time of payment through netbanking an amount of Rs774 has been debited with out any OTP .this is second time happening.the amount of Rs 15000 also debited when I was transfer money through imps .pl solve this problem in future.
Regards
Gurvendra Singh
[protected]

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May 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 16, 2017

Updated by gurvi790 Dear sir,
My payment date last month was 2 and March, due too some reason I pay my dues in 3 rd March but my amount also return due to auto pay on 3rd March and return fine which is 450 add in next bill, its charge also in instead jumbo loan premiums, Rs 450.
Sir I suffered amount of 450+450=850, only one day due to auto pay pl solve my problem, and reduce return fine.this is first time I faced this problem due to late salary in finance months of March, 2017.
I hoped u will consider it thanx.
Regards
Gurvendra Singh
Credit card no-[protected]

Verified Support

Apr 18, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"