[Resolved] HDFC Bank — payment done at wrong credit card number

ZOOBI GUPTA

from Lucknow, Uttar Pradesh

Oct 12, 2017

Address: Ludhiana, Punjab, 141001

Dear team
Pls note that i have made the payment on the wrong credit card number. Kindly advise a solution asap. As my card has been blocked by bank.
While making payment through net banking i types the wrong card number and the payment made successful. I do have transaction number with me. Pls arrange to resolve the same urgently.
Transaction id# jpnb[protected]
Payment mode : pnb net banking

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Nov 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly mail us at [protected]@hdfcbank.com from registered email ID along with credit card number issue details, transaction details, date/time of transaction and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance

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Comments

shamsunder sharma

from Surat, Gujarat

Oct 12, 2017

Res sir my acc no is [protected]
your bank debit rs 2183 to my acnt as ach charge due to that reason my emi on
date of 5th is shown as bounce also diposit rs 2400 on 5th of oct
bank demand rs800 as fine &bounce chrges also plz show the propar reason to me
do the need full thanks
yourfaithfull
shyamsunder.k. sharma.

YOGESH KUMBHARE

from Bengaluru, Karnataka

Oct 12, 2017

The amount will be 1219.99 Rs . i got massage form Club Factory merchant.
I didn't made this transaction, My card was Hacked by someone so please look at my request as high priority.
I want to do police case on that so please give me the solution .
HDFC merchant is not secure what the hell is bank .
I want some action on that .

Akshatgambhir1

Sep 2, 2020

Hello Team,

I have done the payment 3038 that is my hdfc credit card bill but my last card has expired and hdfc bank has provided me new credit card but when I paid my bill today so I forgot that my card has changed and I have paid this amount to my last credit card so please transfer that amount to my current hdfc credit card because my payment due date is 3/sep/2020.

Old card number:-[protected]
New card number:-[protected]

Regards
Akshat gambhir
[protected]