[Resolved] HDFC Bank — Payment hold

Ujjval Nigam

Aug 12, 2020

Address: Hdfc bank

The hdfc bank has put a hold on my funds of rupees 2065.00 as mi revenue hold through gefu, account details is
Account number: [protected]
Ifsc: hdfc0001093
Branch: g. T road kanpur
Account type: current account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

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Aug 12, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2020

HDFC Bank Customer Care's response Dear Customer,

We understand that you have raised your concerns at HDFC Bank vide Reference Number =[protected] and you will receive a response from them to your e-mail ID within 3 working days. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our Net Banking and Mobile Banking services.

-Nadia
HDFC Bank Customer Assistance