[Resolved] HDFC Bank — payment made on airtel app through payu india

Uday Cric

from Mumbai, Maharashtra

Feb 28, 2018

Address: 560103

I have made a recharge of 399 five times and all the five times it got failed and havent received the recharge and still now the refund hasn't processed.

07/02/2018 WWW AIRTEL IN GURGAON 399.00
07/02/2018 WWW AIRTEL IN GURGAON 399.00
07/02/2018 WWW AIRTEL IN GURGAON 399.00
07/02/2018 WWW AIRTEL IN GURGAON 399.00
07/02/2018 WWW AIRTEL IN GURGAON 399.00

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Apr 1, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 28, 2018

Updated by Uday Cric Payment has made through airtel app and payment gateway was payuindia

Verified Support

Mar 01, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/card details, registered contact details and the transaction details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance