[Resolved]  HDFC Bank — payment not received back into my account from paytm

Hello sir
i remitted rs 1475/ thro paytm from my android mobile and after having provided my bank debit card of my bank and then having receivedAOTP, the amount was sent to the desired destination. Amsg from bank was also received showing deduction of the said amount from my account on[protected]. but it is shocking to report that the said money never reached to that place and authorities relied to me that they have NOT RECEIVED the said amount
NOR THE SAID AMOUNT HAS BEE GOT REFUNDED AND DEPOSITED INTO THE ACCOUNT FROM WHERE PAYTM WITHDREW MONEY.
A MSG RECEIVED ON MY MOBILE READS LIKE THIS

ADDED RS 1475 TO UR PAYTM WALLET TRANSACTIO ID...
GET UR PAYTM BHIMUPI ADDRESS.
I AM NOT AWARE WHAT FURTHER TO DO TO GET MY REFUND BACK FROM PAYTM NOR I POSSESS DETAILED KNOWDELGE YO HANDLE PROCESS OF PAYTM. FIRST TIME EXPERIENCE OF PAYTM IS DISMISSAL
SO PL HELP TO GET MY REFUND AT UR LEVEL. THANKING U
V.K.KALIA
EMAIL kalia.[protected]@gmail.cm