HDFC Bank — payment not received

Address: Hyderabad, Andhra Pradesh, 500039

Website: Amount deducted from Payzapp, but not added in to my HDFC Bank Account

Dear Team,

I've transferred Rs 5000.00 on 02nd Nov, 2017. from my Payzapp wallet to my HDFC Bank Account. payzapp balance is showing as ' 0 ' but, not yet added in to my HDFC Account.

Firstly it was showing as " Funds could not be Transferred " & Few mins Later it was automatically deducted, & not yet Added in to my HDFC Account.

Txn ID:[protected]

i was trying to contact you HDFC payzapp customer service, but, its always busy

Attached the debit snap sort .please refund the money to Payzapp wallet..

my Registered Pazapp Number: [protected]