[Resolved] HDFC Bank — payment not received

vinodhini123

Address:

Medavakkam, Chennai, Tamil Nadu, 600100

On[protected] night 8.30 i purchased volley ball in victory shop in medavakkam. I first paid the amt of 600 via atm card, i got the message saying that i have spent 600 to victory but the seller didnt recieve the money. Then again i paid the money via google pay.. Whereas i have 1200 to victory seller. The seller said your 600 will be returned by bank. Still i have not got return amt. Please do help me to get my money back or let me knw whether the seller has received my money..
Shop name: victory mini shopy
Amt transferred: 600
The seller says that he didnt get the money and i have paid him another 600.in total i have paid 1200.. I need my 600 back to my account.

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Oct 24, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Manoj
HDFC Bank Customer Assistance