[Resolved]  HDFC Bank — payment not received till date

Address: H.NO V 206 KUZHIKATHOTTIL HOUSE, KRPS 193 KATTITHARA ROAD, MARADU P.O

My order was been automatically cancelled due to the lock down. I had made the payment too which amounts to rs. 1599/- and by 10th april refund will be credited, but still to the date not credited the amount.

Message from,
Hi adv. Jipson,

We're writing in continuation to your last contact with reference number in[protected] to know the status of the refund for your item (S) from your order od[protected].

You will be happy to know that the refund amount has been transferred on 02 april and should have been credited to your account by now as per the standard banking procedures.

Imps/neft/credit card/net banking

Refund amount : 1599.0
Refund reference number: 828078

Note: if you do not see the refund in your account by this time, you may contact the bank's customer care using the number mentioned on the back of your card. If they are unable to help, you may raise a dispute with the bank's grievance cell.in case this payment was made using a credit card, please check the previous statement/unbilled transaction before reaching out to the bank.

We always strive to provide excellent service and hope that we were able to help you.
Please use the survey below to tell us about your experience with us.

Have a nice day!

Thanks,
Flipkart
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 09, 2020
HDFC Bank Customer Care's response
Dear Customer,

We observe that the transaction of Rs.1500 is not debited from your card account. For further clarification please let us know the date of the transaction.

-Nadia
HDFC Bank Customer Assistance
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32757
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information