[Resolved] HDFC Bank — payment not received to the customer

venkateshLingam

from Bengaluru, Karnataka

Nov 13, 2017

Address: Bangalore, Karnataka, 560092

Website: www.hdfc.com

Hi i'm venkateswarlu lingam.

I paid 392/- for vodafone package from my mobile through hdfc netbanking. Amount was deducted from account but not credited to the customer account.
It was happened on jun 28th. As of now, there is no proper response from hdfc.

I checked with relationship manager and grievance cell people. They are always telling the process to kill the time.

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Dec 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2017

HDFC Bank Customer Care's response Dear Customer,

We are working on your concerns vide ref no:[protected] and will get back to you within 3 working days.

-Manoj
HDFC Bank Customer Assistance