[Resolved] HDFC Bank — payment of premium by employer through salary deduction

tkvsubbarao

from Hyderabad, Telangana

Aug 23, 2017

Address: Guntur, Andhra Pradesh, 522001

I have taken hdfc life click 2 protect 3d plus policy bearing no. 19275904 through their guntur branch office. Inspite of my several requests and phone calls, the local manager is not sending mandate to my employer to deduct amount for payment of monthly premium under the policy no. 19275904. The advance premium paid on 28/05/2017 is sufficient for three months premium and next premium payment is due on 28/08/2017. Till this date we have not received the mandate from m/s hdfc life insurance. I fear that this company is intentionally trying to lapse my policy.

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Sep 24, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

HDFC Life Customer Care's response Hi, please note that the mandate for auto deduction of the premium amount is already activated by us in our records for the aforesaid policy. Further, the premium amount for due date of August 28, 2017 will be deducted post presenting the transaction by us. Incase of any doubts/ queries, you may write to us at [protected]@hdfclife.com from your registered Email Id.

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Comments

nandana2003

from Delhi, Delhi

Aug 28, 2017

I have pruchased 2 HDFC life insurance policies saying 1 time investment. They also have promised that i will get a huge amount with in 3 months of the policy.

no money came, now the firm asking for the yearly permium also.

HDFC Life Customer Care's response, Aug 29, 2017

Hi, we request you to write your issues to us at [email protected] from your registered Email Id. The concern raised by you would be investigated by us and accordingly, the response shall be sent to you ASAP.

Dayalalkhatri

from Gonda, Uttar Pradesh

Aug 28, 2017

Hii I want to close my 3 policies pls make visit your employe

At my office
Dayalalkhatri
[protected]

HDFC Life Customer Care's response, Aug 29, 2017

Hi, kindly write your issues to us at [email protected] from your registered Email Id. The concern raised by you would be investigated by us and accordingly, the response shall be sent to you ASAP.