[Resolved]  HDFC Bank — payment through payzapp

Sir
I have accidentally transferred 5000 rupees to other account number
My account number is [protected]
But transferred to [protected]
Ifsc code and beneficiary name i have entered correctly as per my branch even though amount has been credited to that account
How can it be possible
Please help me out. I have written mails to payzapp and tried to call them but no use no reply for mail and number is always busy
Regards
K v sai charan
[protected]
[protected]@gmail.com
Hdfc narsipatnam branch
+1 photos
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Oct 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
HDFC Bank Customer Care's response
Dear Customer,

As per your query, we deeply regret that we couldn't assistyou in this regard. As you have entered an incorrect account number for the transfer and the funds of Rs.5000/- on 05-Sep-2017 20:15 have been credited to the Account number 501xxxxxx02691.

Kindly share the below mentioned transaction ID to your bank for reference. Furthermore, this response can be shared as a proof of document for the same.

Bank Transaction ID:60352440
IFSC Code:HDFC0002948
BENF Bank Acc Name:k V Sai Charan

Anay,
HDFC Bank Customer Assistance
 
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