[Resolved] HDFC Bank — Payment will be credited my account but bill not receiving my credit card

tatigutla

from Hyderabad, Telangana

Jul 7, 2017

Address: Medak, Andhra Pradesh, 502319

Website: billdesk

In date 01/07/2017 i payment through u r link in my hdfc credit card payment already 7 days over but still not credited bill... Plz check and revertdear customer,
As requested by you, please note that the following payment has been processed through billdesk:
Company name: hdfc credit card
Card no: xxxx xxxx xxxx 9039
Payment amount (Rs ps): 16323.00
Payment date: 1st july 2017
Payment through: state bank of india
Transaction identification number: JSBI[protected]
Please quote your transaction identification number for any queries relating to this request.
Note: payment will be credited to your card account within 2 working days

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Aug 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

HDFC Bank Customer Care's response Dear Customer,
We regret to assist you further in the absence of the card details. Please provide the following details to enable us to do the needful. 1.Name as mentioned in the card account, 2.Contact number as updated in the card account and latest contact number. 3. Registered e-mail address. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is 6126063.
-Anay
HDFC Bank Assistance