HDFC Bank — payout policy no.13092317

Address: Mumbai

I am waiting nearly a year for the payout of a policy i took out in 2009! But they keep passing me to a different officer who is asking me to submit the same documents i submitted nearly a year ago. Every response is from a different person. It is ridiculous, un professional and never experienced anything similar.

Here is a list of all the different people i have been flogged of by;

Naga sai krishna
Customer service officer
17/09/2020

Rajesh kumar sahu
Customer service team hdfc life
26/02/2020

Arif mondal
Customer service officer
09/01/2020

Anitha. P
Customer service officer
17/12/2019

Mistu podder
Customer service officer
16/12/2019

Kamesh
Customer service officer
28/11/2019

Sri harsha m
Customer service officer
1/10/2019

Kaushik mitra
Customer service officer
9/09/2019