[Resolved] HDFC Bank — payzapp amount not transferred to bank

Ashok Garg 05

from Delhi, Delhi

Sep 8, 2017

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: PAYZAP

I tried transferring a sum of 5000 from registered mobile no [protected] to hdfc account the amount got deducted and later i have not received any funds in my account.

The amount got deducted and later i havent received any message or call.

Customer care service is pathetic i am calling since morning but no response

Here i am attaching snapshot for the same please refund the amount i need it on urgent basis.

+1 photos

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Oct 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

HDFC Bank Customer Care's response Dear Customer,

This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

-Bejoy
HDFC Bank Customer Assistance

Sep 12, 2017

Updated by Ashok Garg 05 This is real #### that you guys are not responding since 5 days hold a bowl and start begging please i want my money back in my account asap please, given all the details what a #### kind of service you have over the customer care which is never responding PHONE IS ALWAYS NOT REACHABLE