[Resolved] HDFC Bank — payzapp amount of 5000 deducted

Rizzy49a

from Nagercoil, Tamil Nadu

Nov 16, 2017

Address: Chennai, Tamil Nadu, 600004

Website: PAYZAPP

I added 5000 rupees to my payzapp wallet, when the amount was being transferred to bank account. It showed like amount exceeded error. But amount got debited from my payzapp wallet.
Its been more dhan 13 days. Still money has not been refunded.
I have dropped mail but theres is no response.

Ref id pz[protected]

Date of transaction - november 3 2017
Time of adding amount 7.56 pm

You can call me at [protected] -

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Dec 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

HDFC Bank Customer Care's response Dear Customer,

We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in in the comment box for us to track it.

Anay,
HDFC Customer Service Assistance.