[Resolved] HDFC Bank — payzapp amount refund

Uday Varada

from Hyderabad, Telangana

Sep 16, 2017

Address: 500090

Website: PayZapp

I have added 20000/- twice i.e., 40000/- from my SBI credit card to PayZapp application. But the amount got debited from card but not reflected in PayZapp. Tried to reach the customer care, but the call is not connecting always. Sent mail couple of times to the customer care. But no response. Please make the amount revert back to my card. Thank you.

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Oct 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

HDFC Bank Customer Care's response Dear Customer,

There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.

-Bejoy
HDFC Bank Customer Assistance