[Resolved] HDFC Bank — payzapp

N Gandhi

from Mumbai, Maharashtra

Aug 7, 2017

Address: Mumbai City, Maharashtra, 400053

I made a transaction of inr 300 once on hdfc payzapp on 7th august 2017,

Not only was inr 1500 debited from my hdfc account, i couldn't continue my transactions with payzapp as it crashed everytime i made a payment

Request you to look into the matter earliest and make the reversal of the extra inr 1200 deducted or better still return the entire inr 1500 with interest cause clearly you guys are making money on innocent people

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Sep 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance