Today i have transferred 500 from credit card to wallet money got deducted but transaction got failed in payzapp. I contacted bank and they said that money has been claimed by merchant so please refund my money back my mobile number is [protected]. I have done transaction today and this is my first transaction that ended in this way. Please have a look and sort it out
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Oct 30, 2017
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2017
HDFC Bank Customer Care's response Dear Customer,
There was a technical glitch which was being identified and it has been fixed. Due to this issue customers were not able to load money and transfer the money. The issue has been resolved from our end. The failed transactions will be refunded to customers in source card within 5 working days time.
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