HDFC Bank — payzapp

timelessmonks

from Mumbai, Maharashtra

Sep 19, 2017

Address: 411046

Website: www.hdfcpayzapp.in

My transaction for rs.10, 000/- but the amount was debited from my bank account. As per their timelines and policy i waited for 5 business days and contacted my bank for a charge back. The bank asked me for a reference number.

For that i have been endlessly calling payzapp on their tollfree number and have dropped them 10+ emails.

Their toll free number is busy 24/7 and the e-mail i sent haven't been replied to.

Am worried as the amount is high and am late on rent due to this stupid customer service from them.

I want my money back right away. I've already provided a feedback on their web-site link as well but they're so thick skinned that they don't even care to respond.

Please fix this asap before i escalate further.

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Comments

Saleem@123

from Kashipur, Uttarakhand

Sep 20, 2017

The employee who is named Aniruddh Gangola in Hard[censored] Bank 2nd Branch Rudrapur does not talk to me rightly and I have not corrected my problem and the bank has stopped it from my 50000 / - Amount[protected] and he It is not returning it to my account. I do not call a call when I call.
Please help

Sandhya Bhaggat

from Noida, Uttar Pradesh

Sep 20, 2017

I tried adding money to payzapp wallet and I got a confirmation also that my amount has been deducted and loaded to wallet but my wallet is showing no balance. I tried reaching out customer care many times but they didn't responded. This is very poor and ridiculous behaviours of your. I need my issue resolve at earliest.

Bmoyal

from New Delhi, Delhi

Sep 20, 2017

My account has been debited with approx 855 r in regards of depository charges, i don't understand why this has been deducted. Please return my amount.