[Resolved] HDFC Bank — payzapp

Raj Dihana

from Delhi, Delhi

Oct 14, 2017

Address: Bhagalpur, Bihar, 813214

Website: hdfc payzapp

I used the app to transfer money of rs. 5000/- to sbi bank account no. On 08/oct/2017 at 03:15 am. The transaction (Id:[protected]dq23jr4) was timed out however account id debited with no credit to my sbi account. Notification was given for refund processing in % days but no refund reflected in payzapp account.

I tried to call payzapp customer care number [protected] but every times it is not connected as it was either busy or automatically disconnected. Kindly help me to resolve the issue. My contact no. Is [protected] and payzapp register on same no

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Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW & with the ref ID PZ[protected] in the comment box for us to track it.

Bejoy
HDFC Bank Customer Assistance