[Resolved] HDFC Bank

[Resolved] HDFC Bank — payzapp

9 9942069880 from Coimbatore, Tamil Nadu

On 7thoctober 2017 saturday i added 20, 000rs to my payzapp wallet by using my hdfc credit card, 20, 000 has added to the payzapp wallet, 1stly i transferred 5000 rs to my friends axis bank acc it shown that transaction is successful, i thought that it is credited and i started to transfer fund rs 5000 to my hdfc bank by two times it got succesful and also credited 10, 000 to my hdfc acc and lastly i send 5000 rs through contact name to myself it also got successful y transferred and credited to my acc, but the 1st transaction to axis acc fund has not received in to axis bank account but money got deducted from payzapp wallet. A transaction from payzapp on which has not been refunded yet. On multiple queries, customer care support call centre anytime busy no response from hdfc, they just diverting by telling this is not our dept like that silly answers, no response right now, Was this information helpful? No (0) Yes (0)
Nov 19, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 17, 2017 HDFC Bank Customer Care's response "Dear Customer, That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW & with the ref ID PZ[protected] in the comment box for us to track it. Bejoy HDFC Bank Customer Assistance "
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Comments

DeadHeart100

from Kolkata, West Bengal

I made a payment to cesc for bill payment on 9th October, payment was unsuccessful but amount of money deducted from account, after 2 working days im still not getting back the amount to my account.. Please do something needful.