[Resolved]  HDFC Bank — payzapp

Hi, my account no. Or mobile no is [protected], i had added 10000.00 (2 times 5000.00) on 30th october 2017 from hdfc credit card to payzapp wallet, the amount as been deducted from credit card but it is not loaded or added to the wallet. Kindly reversel the amount or check and do the needful please, on the same day i had called hdfc credit card customer care they told me to wait for 5 days so that amount will be reversed but it as not happened kindly any one help me in this regard please...
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Dec 12, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 03, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your card number and registered contact details with complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
 
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