[Resolved]  HDFC Bank — payzapp

Hi there were few transctions around during the period of august 2017-september 2017 which have failed but still there is no refund till date. The recent transaction shows card unload/load failed but no refund till date. The total amount of transaction exceeds 35k. Request to look into this and resolve. Also my credit card has been debited for the transaction.
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Dec 9, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
HDFC Bank Customer Care's response
Dear Customer,

We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW. Mention Ref ID PZ[protected] so that we can check the issue & help you with the same.

Anay,
HDFC Bank Customer Assistance
 
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