[Resolved] HDFC Bank

[Resolved] HDFC Bank — payzapp

T Taha123 from Bengaluru, Karnataka Nov 8, 2017

I have used payzap for recharge of 399rs. It failed at first so i tried again. Then i got messages from bank that both the time money deducted. But the transaction was not completed any time. I tried calling the support number provided, its always busy. Sent email too but no response. How come you guys dont respond after theese many complaints. Do you really want your app to be used by people? I[censored] want please refund all the failed transactions. I want my 798 rs refunded now. Was this information helpful? No (0) Yes (0)
Dec 14, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 09, 2017 HDFC Bank Customer Care's response Dear Customer, We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. Anay, HDFC Customer Support Assistance. Verified Support Nov 10, 2017 HDFC Bank Customer Care's response Dear Customer, For us to look into your concern. Request you to provide us your registered contact details and issue details on the below link bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. Anay, HDFC Customer Service Assistance.
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