[Resolved]  HDFC Bank — payzapp deducted money but failed transaction

Website: Payzapp.in

Today i tried to load my payzapp wallet amounting ₹10000. The money got deducted from bank account but payzapp transaction failed. The customer care of payzapp is not working and and have mailed, still no reply.

Not expected from hdfc. Let me know the resolution urgently.

Review:
My experience have not really been even average with this app. I wonder how hdfc can get such a buggy app designed. Offers are great but never do they automatically deposit the cashback. I have to mail them every time.

Today did a ₹10000 transaction it failed but money got deducted from my debit card, the customer hotline is not working or connecting. Thats the kind of panic and anxious moments it will make you face.

For the record, i use hdfc mobile app, paytm and every other online payment app available out there, this being the worst.
Was this information helpful?
No (0)
Yes (0)
Oct 8, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2017
HDFC Bank Customer Care's response
Dear Customer,

That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information