HDFC Bank Payzapp — fraud transaction through payzapp

Zakkiya banu

from Chennai, Tamil Nadu

Nov 15, 2017

Address: Chennai, Tamil Nadu, 600091

Website: Hdfc payzapp

My first transaction if 5000/- got debited... Hence i tried calling the customer service agent who verify my mobil number and wallet details to confirm since it's verification call and i got a message of rs 4500/- debited again fraud transaction done by kitecash and he disconnected the call... Immediately i transferred the balance amount to my account... Also i tried calling to customer service they is no response and no proper revert from mail i'd also... All copy paste templates... I don't where to raise a complaint regarding this fraud transaction... It's very very very very pathetic service... Please don't down load this fraud app..

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HDFC Bank customer support has been notified about the posted complaint.

Nov 15, 2017

Updated by Zakkiya banu My first transaction if 5000/- got debited...hence I tried calling the customer service agent who verify my Mobil number and wallet details to confirm since it's verification call and I got a message of rs 4500/- debited again fraud transaction done by kitecash and he disconnected the call... immediately I transferred the balance amount to my account...also I tried calling to customer service they is no response and no proper revert from mail I'd also...all copy paste templates...I don't where to raise a complaint regarding this fraud transaction...it's very very very very pathetic service... please don't down load this fraud app..

Nov 15, 2017

Updated by Zakkiya banu My complaint not resolved yet