[Resolved] HDFC Bank — payzapp hdfc bank

Annonymous143143

from Delhi, Delhi

Sep 1, 2017

Address: 500032

Recently i tried to add money to my pazapp account but that transaction got failed at payzapp server and money got debited from my account. I tried to call the customer support to the available number present on internet.
The support from the bank was too worst. They provided wrong number on their website.
I want my money asap. I am urging hdfc bank people at lest to support customer by providing correct contact information.

Was this information helpful?

No (0)

Yes (0)

Oct 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Sep 06, 2017

HDFC Bank Customer Care's response Dear Customer,

We are yet to hear from your end, kindly share your experience using the below given link: http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance