[Resolved]  HDFC Bank Payzapp — money debited via mvisa thru payzapp

Address: Ghaziabad, Uttar Pradesh, 201005

Hi,

On 2nd april 2017 @ 8:40 pm, i placed an
Online order on pizzahut website & choose to pay by
Mvisa mode of payment. Since i have hdfc payzapp account, i
Paid thru it & the transaction was successful however
When i went back to the pizzahut website i didn't
Receive the confirmation (Online or sms) that the pizzahut
Order has been successfully placed. So, i contacted pizzahut
& was told that no such order for an amount of 631.42/-
Has been placed.

I contacted hdfc payzapp support & was
Confirmed that the transaction of 631.42/- has been
Successfull with transaction id : 65610751 / merchant
Reference number: mvisa[protected]wlab0f (Given by payzapp).
Same was given to pizzahut however they have not received
The amount.

Kindly
Look into this as it has been over 5 months & initiate
The refund process asap & this whole thing is really
Frustrating.
Thanks
Shailesh mathur