HDFC Bank — payzapp. money deducted from payzapp, not received money to savings account.

Address: Hyderabad, Andhra Pradesh, 500035

Website: payzapp

Hi my name is dinesh. My complaint ticket number is 'ticket=067-262'. I loaded 5000/- money into my payzap from credit card. Money successfully loaded into payzap and i tried to transfer money to my savings account, transaction is failed and money deducted from payzap. I raise a complaint through e mail. Its already 7 days and my complaint is not resolved. Whenever i call to cust care its always busy. I tried nearly 40 times. Dont know what to do. I never experience this type of problems with paytm. Paytm is way better then payzap even they charge some amount for transactions.

I never expected hdfc show this much negligence to there customers. Feeling sorry for using payzap..

Thank you.