HDFC Bank Payzapp — money is not credited into bank account

Address: Kota, Rajasthan

I used the app to transfer money of rs. 5000/- to icici bank account no.[protected] on 09/sep/2017 at 08:54 pm. The transaction was successful as showing in app but money is not credited into bank account. The transaction id is[protected]vl22gf7.

I tried to call payzapp customer care number [protected] but every times it is not connected as it was either busy or automatically disconnected. However i had sent three times emails to [protected]@payzapp.in but not getting any response. Kindly help me to resolve the issue. My contact no. Is [protected] / [protected].

Rameshwar khuwal