HDFC Bank Payzapp — money transferred from wallet but not credited to bank but payzapp wallet debited

Address: Hyderabad, Andhra Pradesh

Website: PayZAPP

Hi team,

Almost writing to [protected]@payzapp.in. From my app for the transaction id[protected]yn98gy6, but no response received.

As the amount transferred to the transport company has not been credited to them but my payzapp account has been debited by 5000.00 (Five thousand rupees)

Amount loaded to payzapp wallet from my credit card, the amount 5000 has been claimed by payzapp merchant for which the transaction number is – [protected] given by my credit card company.

So either transfer the money to the said account or credit back my payzapp wallet.

Note : the email id [protected]@payzapp.in. And the customer numbers provided are not working how can a customer be confident/believe in using such wallets where customer service is very worst