HDFC Bank Payzapp — Not posting the cash back as promised

S.Madhusudhanan

from CHENNAI, Tamil Nadu

Sep 10, 2020

Website: v1.hdfcbank.com/htdocs/common/PayZapp/index.html

I made the payment on Aug-25-2020.Suppose to be cash back need to be posted within 10 working days form Transaction date.It was not done until now.
This issue is not happening for first tie every time I need to ask and send request for the cash back.
It was happening regularly and there is no communication for same.

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HDFC Bank customer support has been notified about the posted complaint.