[Resolved] HDFC Bank — payzapp not refund my money

[Resolved] HDFC Bank — payzapp not refund my money

D Debi Samal from Jalpaiguri, West Bengal Sep 8, 2017

My phone number - [protected]. I have done a 5000/- transaction on 4th september 2017 to my credit card account (Card no-[protected], money got detected from my payzapp wallet but the amount was not credited to credit card account and still not refunded, the customer care is worst they are not responding properly, what kind of services are you providing and plz refund my amount back right i need that money its very urgent... Plz +1 photos Was this information helpful? No (0) Yes (0)
Oct 21, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 20, 2017 HDFC Bank Customer Care's response Dear Customer, We would like to inform you that the Bank account transfer of an amount of Rs.5000/- initiated, on Date 04/09/2017 has failed due to technical error from the bank's end and the same has been credited to your PayZapp wallet on[protected]. The refunded amount was utilized for further transactions. Anay, HDFC Bank Customer Assistance
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